What is the focus of capability models?

Capability models focus on representing the features or functions of an enterprise. They provide a structured framework that outlines what an organization can do, emphasizing the capabilities that enable the enterprise to achieve its strategic objectives. These models help in understanding the organizational structure, processes, and technology by breaking down complex functions into manageable parts.

By focusing on the features and functions, capability models serve as a vital tool for stakeholders to identify strengths and weaknesses, align resources effectively, and prioritize strategic initiatives. This clarifies roles and responsibilities within the organization and aids in identifying areas for improvement or investment.

Other options, while important in their own right, do not encapsulate the essence of what capability models aim to achieve. Financial projections pertain to fiscal planning, customer satisfaction relates to qualitative feedback from users, and implementing software solutions is a tactical approach rather than a strategic representation of the enterprise's capabilities.