What is included in Expected Costs when evaluating a solution?

When evaluating a solution, expected costs encompass not only the acquisition costs of the solution but also any potential negative values associated with it. This includes any risks, potential failures, maintenance costs, and any other costs that could arise as a direct result of implementing the solution.

Understanding the potential negative values allows businesses to assess the total financial impact of a solution, creating a clearer picture of its viability compared to the benefits that may be derived from it. This comprehensive approach ensures informed decision-making by highlighting the possible downsides and the overall cost-benefit analysis of the solution being considered, leading to better strategic outcomes.